TERMS & CONDITIONS
When you are shopping on our webshop, you are automatically accepting our terms & conditions.
Therefore, we recommend that you read the following carefully before placing your order.
All prices are shown in DKK.
We accept the following credit cards: Visa/Dankort, Visa, Visa Electron, MasterCard, Maestro and Diners Club.
All prices include Danish VAT of 25% on orders to Europe
All orders shipped to countries outside Europe is priced without the Danish VAT.
Orders may be subjected to local taxes and/or import duties at your own expense.
You will receive an order confirmation by e-mail shortly after placing your order.
On rare occasions an item can be out of stock. Then you will be informed by e-mail. Settlement of purchase will be effected within 1-2 business days.
SHIPPING AND HANDLING
We ship every Tuesday at 8AM.
Danish orders will be delivered within 1-3 days from the day you received your shipping confirmation.
International orders will be delivered within 1-10 days from the day you received your shipping confirmation. (120 DKK FEE IS ADDED TO COVER POSTAL FEE.)
Orders are not shipped on weekends and holidays.
Some delays can occur during busy periods and public holidays.
AGURK can not be held liable for any delays with the shipping company or local customs.
RETURN & EXCHANGE
AGURK gladly accepts returns and offers you 14 days of return from the date on your receipt. You are responsible for returning the goods and you will pay for the expenses of returning the goods. If you wish to return a purchase, please send an email to firstname.lastname@example.org no later than 14 days from receipt of the purchase.
As a customer you have 24 month warranty. You must complain within a reasonable time, which is within 2 months after you have established the error or defect in the product.
In the email you must inform us that you wish to return the purchase and why you wish to return the purchase. Remember to state the order number in the email and remember to put the order number in the package when sending it. The goods must be returned to AGURK no later than 14 days from sending the email. You have the right to receive the refund of your purchase no later than 14 days from sending the email about the return. AGURK will refund the money when we receive documentation that the goods have been sent or when we receive the goods at the office. AGURK are not responsible for any lost packages in the return process. The amount of the returned purchase will be returned to you in the same way as the purchase was conducted, if the goods have been returned in an acceptable condition. AGURK have the right to deduct an amount if the value of the purchase has been decreased from for example damage, or if the purchase looks like it has been worn more than what you expect from trying on the goods.
Address for returning goods:
RVLT, att: AGURK
8000 Aarhus C
When you place an order with www.agurkstudio.com we collect your name, address, telephone number and e-mail address in order to execute the order. AGURK is responsible for this information and we guarantee that it will not be disclosed to any outside organizations or third parties.